The Customer Journey

The Customer Journey

by | Business, Client Attraction, Systems

The Customer Journey: 7 Steps to Creating a Virtuous Circle of Happy, Retained Clients. This is an updated version of one of The Customer Journey system, and I figured it would be interesting to put it into a slide presentation to try out SlideShare. It’s not...
The Post-it Note Planning Process

The Post-it Note Planning Process

by | Planning & Productivity

I’ll be the first to admit it, I’m a sucker for post-it notes. In fact, I’m a sucker for stationery of all kinds – to me you really can’t beat the feeling of opening a brand new note-book for the first time and writing on its completely smooth first page....