The Customer Journey

The Customer Journey

The Customer Journey: 7 Steps to Creating a Virtuous Circle of Happy, Retained Clients. This is an updated version of one of The Customer Journey system, and I figured it would be interesting to put it into a slide presentation to try out SlideShare. It’s not...
Distraction Management

Distraction Management

“We are beyond the age of Time Management, and heading towards the realm of Distraction Management”  I posted the above quote about distraction management on The Systems Superwoman Facebook page earlier this week, it’s had a lot of great responses, and has clearly...