
A pledge to my business…
“Some days life is all about dreams, hopes and visions for the future… Others it’s about putting one foot in front of the other, and that’s cool too.” Unknown I love this quote, because I often find we get so wrapped up in what we should be doing that...
There’s safety in watching your numbers…
Oh yes… so I recently had a conversation with someone who had made a wee bit of a faux-pas… Ok, not quite a wee bit, perhaps more of a big bit. Their business was doing exceptionally well, clients coming in thick and fast, list growing exponentially, all seemed great,...
Content Theft: It’s just not flattering!
Content theft, what can you do about it? There’s a lot to be said for content. Content is the real key to marketing your business in an online world, yet it’s not just any content; it always needs to be reflective of your brand, your passion, your voice. So why is so...
The Customer Journey
The Customer Journey: 7 Steps to Creating a Virtuous Circle of Happy, Retained Clients. This is an updated version of one of The Customer Journey system, and I figured it would be interesting to put it into a slide presentation to try out SlideShare. It’s not...